FAQ
Working With Cynergy
Why should I work with Cynergy rather than directly with the carriers?
Will carriers offer me the same deal that Cynergy offers me?
Will my company get better pricing if I work directly with the carriers?
Are there any additional benefits to working with Cynergy?
Q: Why should I work with Cynergy rather than directly with the carriers?
A: That’s a very good question. And the answer can be summed up with two simple words: unbiased & independent. We do not favor any one carrier, nor do we try to “force fit” a carrier’s technology or pricing structure into your business needs. We find the right telecom solution for your budget, geography and business needs.
This is in contrast to you calling each of the carriers yourself and relying on their salespeople to give you an objective review of your actual telecom needs. Our loyalty is to you, and you alone.
Q: Will carriers offer me the same deal that Cynergy offers me?
A: That is also a good question. And quite frankly, we don’t know. However, experience has taught us that they do not.
Carrier salespeople have NO INCENTIVE to save you money. In fact, their compensation is heavily weighted to keep you on the least efficient, highest cost plan.
If by chance a carrier does match a program we design, they certainly will not continually monitor it to ensure ongoing savings and efficiencies. Ask yourself this question: When was the last time a sales person from your current carrier called offering to lower your costs?
Q: Will my company get better pricing if I work directly with the carriers?
A: Emphatically NO! In fact, it will cost you more every time.
Q: Are there any additional benefits to working with Cynergy?
A: Yes! A few of the additional benefits of working with Cynergy include:
1. Years of telecom industry experience instead of dealing with newly minted salespeople
2. Executive level involvement at every stage of development and implementation
3. Working with business managers rather than commissioned salespeople
4. Daily updates from all of the carriers on new services, promos and discounts
5. Stability: our team has not changed in over 10 years, only grown
6. Carrier-neutral recommendations
7. Dedicated support and follow-through
8. Absolute loyalty to you and your needs